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Contact
Us
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Map
to our Office
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Booking
Information
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Schedule
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| How
to Book a Trip |
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Evaluation
Form
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Employment
Info
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Questions
jim@battenkill.com
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WELCOME
HOME!
Thanks for traveling with us. We now have a favor
to ask of you. We are very eager to hear your  honest
opinion and your thoughts of how we can improve our
trips. We will use your comments to assess our operations.
Your impressions are also helpful for people contemplating
a trip similar to yours, so please be descriptive.
Name:
e-mail address:
Day
Phone:
Evening Phone:
Trip
Name:
Departure Date:
1.
Did the trip meet your expectations:
yes
no
2.
Was the orientation/introduction to the trip helpful.
What should be added or deleted?
3.
What would you have liked to know in advance that you
did not know, or what advice would you offer to future
travelers going on this trip?
4.
What places and/or experiences did you enjoy the most?
5.
What places and/or experiences did you enjoy the least?
6.
Was the pace of the trip:
Too Slow
About Right
Too Fast
Please
relative rating for the following with 5 being excellent
- best.
7.
Reservation Process. Did you book directly with BattenKill,
(yes
or No
) or with a booking agency who represented us.
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Is
the published description of the trip accurate
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Was
the office knowledgeable about the details of
this trip?
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Was
the confirmation packet and pre-trip information
accurate and helpful
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Please
rate how well prepared you were for this trip.
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Comments:
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8.
Please rate your Guides and other staff on the trip.
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Were
you guides proficient and patient instructors?
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Were
the river and hiking briefings articulate and
adequate?
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Were
your guides knowledgeable about the area?
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Were
your guides safety conscious?
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comment about the interaction between guests and
guides. |
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Comments:
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9.
Please rate your accommodations and meals provided by
the lodges?
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comment about the general setting and location. |
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| Were
the Innkeepers and staff at the inn attentive to
your needs. |
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| Room
size and general comfort. |
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you enjoy the meals served by the inns? |
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rate the overall ambiance of the inn. |
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Please
feel free to make comments about specific inns below:
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10.
Please share your thoughts about the rest of the group?
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you enjoy the company of your fellow trip participants |
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they well prepared for the trip |
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| Were
there enough options to preserve your independence |
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Comments:
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11.
Your thoughts on Trip Logistics?
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Choice
of Rivers and Hikes
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| Care
in Driving |
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| Quality
of canoes and other equipment provided by BattenKill |
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| Overall
Organization of the trip. |
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| Meals
provided by BattenKill. |
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| Relationship
of value to trip to trip cost |
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Comments:
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12.
What new trips would you like to see BattenKill organize
in the future?
13.
If you were tell a friend about BattenKill Canoe, what
would you say?
14.
Would you be willing to serve as a reference for this
trip.
yes
No Thanks.
If yes, how would you prefer to be contacted?
email
telephone--day
evening
Mail Only
15.
Anything else for us?
16.
Occasionally we are looking for outside assistance from
people in different professions who are eager to trade/barter
for these services. If you would like have your name
on file for potential future projects, please describe
your special skills.
And
lastly, in appreciation for taking the time to complete
our evaluation, we have credited your account with a
5% discount for the land portion on your next trip.
It is our way of saying thank you, and inviting you
to travel with us again.
Peace
and all the Best
Carolyn
Parker
Contact
Us
BattenKill Canoe, Ltd.
800.421.5268 or 802.362.2800 fax--802.362.0159
©2002 BattenKill Canoe, Ltd.. All
rights reserved
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